Good job, Joe!
Let me take this time to praise my husband. It has been almost 10 years since Joseph started working as a DSL service tech with the former Bellsouth, now AT&T. For the most part, this job has indeed been a blessing to us, to our family. But there are times that he gets frustrated over his work. The repetition, the routine, the sometimes unreasonably demanding supervisors and managers and above all, the rude attitude of customers - all these factors combined have turned his job from an initially interesting endeavor into a dreadfully wearisome task, making his job an unpleasant experience – AT TIMES. That’s why it was a joy to receive a letter from AT&T citing Joseph as among the top 10 of their crew who gave the BEST CUSTOMER SERVICE this past month. (This isn’t the first time, by the way. I just never blogged about it before). It's been a while since AT&T has done this for their crew. I am so glad that the management has decided to revive this practice. A little remu...